Privacy Policy

Industry Arabic is in compliance with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.  Industry Arabic has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.

To learn more about the Privacy Shield program please visit https://www.privacyshield.gov/

Collection of Data and Personal Information

When visiting Industry Arabic website, the IP address used to access the site will be logged along with the dates and times of access. This information is used to analyze trends, administer the site, track users movements on the website and gather broad demographic information for internal use. In addition the website is configured to set cookies or small data files on your browser to help future website visits. You have the option of configuring your browser to not allow cookies; some functionality may be lost but you may still visit our website.

Who We Share Your Information With

If you chose to use our services, we do collect additional personal information using an online form that the customer completes so we can verify your identity, establish a means of payment, protect against fraud and to understand your requirements. We do not share this Personal information with our vendors or third party providers.

We may only release your information by lawful official requests by public authorities to meet national security or law enforcement requirements

However, non-personally identifiable meta-data may be provided to other parties for marketing, advertising, analytics or other uses. Such data as geographic location of website visitors, time of day, how long the visitor stayed on our site, which pages were viewed, and if products and services were researched.

Who are our Vendors and Third Parties?

We use a secure, reputable Web and email hosting services that provides the infrastructure for all our online presence in addition, we use a secure Cloud based document revision and control service that allows our customers full control of their intellectual property and the translation services that IA offer. Finally we include our Internet Service Provider (ISP) as one of our vendors and third party providers.

We do not share our customer’s Personal information with any of our vendors and third party service providers.

What do we use your information for?

1. The Data we collect from you may be used in one of the following ways:

2. To personalize your experience (your information helps us to better respond to your individual needs)

3. To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

4. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

5. To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, other than for the express purpose of delivering the purchased product or service requested, or by lawful official requests by public authorities to meet national security or law enforcement requirements).

6. To administer a contest, promotion, survey or other site feature

7. To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Our Customers right to Access their Data

As a customer of Industry Arabic, you have the right to request a copy of your data that we have collected. Please contact us here to request this data.

Opt out Policy

Customers may indicate that they wish to opt-out of any data use beyond expected services and delivery of products they are requesting by selecting the opt-out box on the Request Quote page on our website.

How do we protect your information?

We implement a variety of reasonable and appropriate technical, administrative and operational security measures to maintain the safety of your personal information collected when you place an order or enter, submit, or access your personal information. In addition we offer the use of a secure encrypted transaction portal provided by our e-commerce partners. Industry Arabic does not capture or retain credit card information; we only store the transaction record.

Links to third party Websites

We have included links on this site for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites might differ from our own. We are however interested in any feedback or complaints in regard to the third party websites and would welcome emails to [email protected]

Children’s Online Privacy Protection Act Compliance

In addition Industry Arabic is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy limits

This online privacy policy applies only to information collected through our website and not to information collected from indirect means such as public available directories, paid advertising agencies and open-source databases.

Dispute Resolutions

In case of disputes related to Customer data use, Industry Arabic has agreed to use an independent dispute resolution body designated to address complaints and provide appropriate recourse free of charge.

Industry Arabic has selected to use the EU DPAs for dispute resolution.

It is possible that under certain conditions, for the individual to invoke binding arbitration.

Industry Arabic commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints should contact us here.

Recourse, Enforcement and Liability

Industry Arabic is committed to protecting your privacy as set forth in this Policy, if you think we are not in compliance with our Policy, or if you have a question or if you wish to take any other action concerning this Policy we encourage you to contact us here we will investigate your concerns, take appropriate action and report back to you within 45 days.

We do not transfer or forward Personal information to third parties unless we have entered into an agreement in writing with the third party and the sole purpose in the transfer is to support or perform the services requested by the customer. We acknowledge our liability for such data transfers to third parties.

Industry Arabic is subject to the investigatory and enforcement powers of the United States Federal Trade Commission (FTC).

Contact

If you have any questions regarding the privacy policy of Industry Arabic then you may contact us at [email protected]

Industry Arabic
PO Box 18290
Washington DC, 20036
USA Thanks!

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